We want you to love your tea. To ensure fairness and quality for all of our customers, we are unable to accept returns or exchanges, except in cases where an item arrives damaged or defective.

Damaged or defective items

If your order arrives damaged or defective, please contact us within 7 days of delivery at la@yoshantea.com or (626) 632-9789 with your order number and a photo of the item, and we will make it right with a replacement or a refund.

Want to try before you commit?

If you are new to oolong tea and not sure where to start, we recommend trying our 10g sample packs - a low-commitment way to explore different flavors before purchasing a full size.

Thank you for your understanding and support!